Many companies within the hospitality and restaurant industry can benefit from using an event POS solution. Using event management tools can do wonders for a business’s ROI. Remember, the ROI meaning refers to the amount of revenue the company generates vs. the cost of its investments.
Event POS Solution: Definition:
An event POS solution consists of hardware and software that helps manage venues and restaurants. In most cases, it’s necessary to host events.
So, without further ado, let’s dive into ten reasons why an event POS solution is ideal for your business.
10 Reasons to Onboard An Event POS Solution
There are many benefits of utilizing an event POS solution. Read on for our top ten reasons to use one for your venue or restaurant.
1. Streamline Operations
If you want to streamline venue and restaurant operations, then an event POS solution is right for you. Once you onboard an all-in-one system, staff can keep track of all business duties.
Operations are much simpler when all of the most important tasks, tools, and reports are in one place. Plus, it helps keep everyone on the same page while maintaining an organized work environment.
2. Accept A Variety of Payments
Payment processing methods are necessary for all venue types. Allowing customers to choose from a diverse selection will add an extra touch of convenience.
An event POS solution can offer numerous payment methods. Plus, any available methods must abide by PCI standards. So, the business owner and each customer can feel secure about payment data.
3. Track Loyalty Programs
If your venue also operates as an eatery, a restaurant loyalty program is key. The staff can get creative using various business sectors to promote one another.
The restaurant manager can also incentivize people to utilize their space for events. For example, they can offer a much higher number of points for doing so. Or, they can offer the guest(s) of honor a free meal after the event date.
The event POS solution will become beneficial for how it can track rewards. Say goodbye to manual tracking and punch cards. All customers will need to provide is a name and phone number.
4. Monitor Inventory Before Events
One of the best features of an event POS solution is that it can take inventory. For eateries that also operate as a venue, this concept is essential. Improving inventory management techniques is ideal for long-term growth.
Needing the proper amount of inventory for restaurants is one thing. But events require much more consistency and safety stock. Utilizing the inventory management tool within your event POS solution will accelerate efficiency.
5. Allow Group Reservations
Group reservation tools are a newer feature within the hospitality industry. Future guests can schedule venue or restaurant reservations for large parties in advance. This element can maximize profits while saving time for the customer.
In most cases, customers have to make a call to schedule parties or events. With a tool like this, they can reserve a date and time at their convenience. Plus, allowing a feature like this to be done on a digital platform allows it to abide by ADA compliance standards.
Learn more here about how Revolution Ordering is beginning to roll out the groundbreaking feature!
6. Get Accurate Data
Customer data is essential to any business. Luckily, an event POS solution can help you gather valuable insights.
Businesses typically gather data from purchases, surveys, and digital interactions. By hosting events, you receive one more data source: ticket sales. However, if you host private events, collecting customer data can be a bigger challenge.
There are still ways to collect data on your clientele. From social media statistics to sign-up forms, the information sources are endless.
7. Help Manage Event Timelines
Hosting events can become pretty overwhelming. From managing various types of inventory to ensuring that all payments are coming in on time, there is a lot to keep up with.
An event POS solution can help keep everything in order. Not only can staff members view a calendar list of upcoming tasks, but they can sort everything based on individual events.
One thing to remember is that businesses that host events likely cater to a niche market. This could include private and corporate events. It could also mean that many public events occur at the venue.
With this in mind, it can become easy for managers to mix up events. So, being able to sort all of the most important details is an essential feature.
8. Employee Management Features
Employee management and CRM systems are ideal for any type of business. However, they’re especially important for event management.
Events require more attention than the average restaurant. So, ensuring that you have the proper crew on board is necessary.
An event POS solution can allow the manager to plan employee schedules well in advance. Not only will this give team members plenty of notice, but it will also give them ample time to find coverage if needed. Whether it’s restaurant wait staff or a decor set-up crew for larger venues, a proper team is vital to hosting great events.
9. Secure Ticketing Software
Ticketing software is a valuable tool, especially when it’s digital. Allow guests to purchase tickets online, print them out, or use a barcode.
Inclusive ticketing software allows customers to enter the event in several ways. Plus, digital tickets are much more efficient for both parties.
There probably won’t be too many people who print tickets. However, using ticketing software will still allow managers to track attendees. All they need is a digital venue platform for the guests to purchase tickets from.
10. Simple Check-In Process
Barcode scanning can come in handy for many things. But it’s vital when it comes to checking guests into an event.
Event managers should use accurate attendee tracking tools for multiple reasons. First, keeping an accurate count of attendees is necessary for measuring success. Plus, it’s a way to ensure that only guests with a ticket enter.
Once the event is over, managers can use this consumer data to plan their next event. Maybe they find that certain seasons are busier than others. Or, perhaps a specific event style sells more tickets. Either way, tracking the total number of guests is a must.
Frequently Asked Questions About Event POS Solutions
There is much to learn about event management, let alone the tech side of it. An event POS solution can completely transform business operations. So, keep reading to discover more details about the basics.
What Are POS Tools?
POS tools are far more than just hardware and payment software. These systems allow businesses to track inventory, manage employees, schedule reservations, and so much more.
What Are the Different Types of POS Systems?
Different types of POS systems include those that utilize different types of technology. For instance, they can use several of the following devices:
- Mobile apps
- Self ordering kiosks
- Chip readers
- Card devices
- Cash registers
What Are the Objectives of An Event Management System?
The objective of an event management system is to ensure efficiency and maximize profits. Various features allow event coordinators to conduct operations. From scheduling to accepting payments, there are many objectives that event systems can complete.
What Are the Features of Event Management?
Several of the most popular features of event management include:
- Hardware and cloud-based software
- Payment processing
- Event Registration
- Ticketing software
- Attendee engagement
- Calendars and scheduling tools
- Data analytics reports
What Are the Advantages of Event Management?
Advantages of using event management solutions include but are not limited to:
- Simple operations
- Accept different types of payment
- Allow clients to schedule reservations
- A more organized work environment
- The ability to plan ahead of time
- Happy clients and customer satisfaction