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Various businesses within the hospitality industry can benefit from a venue platform. Whether you operate casual dining eateries or live music venues, platform features constantly deliver innovative solutions. 

But what exactly is a venue platform? Read on to learn more!

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What Is a Venue Platform? 

A venue platform is a type of technology to streamline venue operations. From managing on-site duties to accepting payments, this kind of software has been a game-changer for many venues in recent years. 

A Venue Platform to Boost Profits: 5 Reasons How

Ever wonder how a venue platform or innovative restaurant technology can scale your business? Read on to learn five ways it can do so!

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1. Receive All Due Payments 

One of the most frustrating aspects of operating a venue is keeping up with due payments. When companies use a venue platform, it allows them to send clients reminders, payment options, and receipts. 

For instance, such platforms may integrate with an event POS solution. This also means that venue managers can track revenue, initiate sales, and accept payments with the same software. 

The best part is that any payment processing method on the market must abide by PCI requirements. Consequently, this measurement will ensure clients and business personnel that their data is secure. 

2. Eliminate Food Waste 

Food waste, spoilage, and shrinkage have always been issues for businesses. However, rising food costs have been impacting the food and beverage industry more than ever since the COVID-19 pandemic.

Restaurant expenses are constantly increasing due to the price of inventory. So when the restaurant manager is uncertain about how much stock to buy, it’s likely that they’ll purchase too much. 

Over time, the restaurant food cost will increase and deter eateries away from revenue goals. But when you use a venue platform, it becomes super simple to take inventory

A venue platform can allow eateries to calculate inventory depending on what sells. Then, businesses can use demand planning software to purchase what they need rather than anticipate. Once you improve your inventory management techniques, you’ll likely experience an increase in profits. 

3. Host An Enticing Loyalty Program

In many cases, restaurants also operate as venues. With this in mind, a restaurant loyalty program can benefit an event space. 

Fortunately, a venue platform can host all of the necessary tools for a customer rewards program. From tracking perks to storing all of the vital customer data, managing the program will be a breeze. 

You might wonder how a loyalty program can work for a venue. Remember that this concept is most relevant for event spaces that offer other facilities. These may include hotels, vineyards, country clubs, golf courses, etc. 

A great incentive for future guests to use your event space is to provide mega rewards for hosting an event. Whether a corporate conference or a wedding, the guest(s) of honor can benefit at future visits. 

Rewards can remain the same as they would for other guests. However, the main purpose of using the event space would be to acquire more points at a much faster rate. 

4. Accurate Data to Make Smart Decisions 

Consumer data is vital for efficient venue or restaurant operations. A venue platform can include the proper software to keep track of valuable metrics. 

If you’re uncertain of which metrics to research, here are some of the most vital data points to include in your analyses:

  • Best-selling dishes
  • Phone numbers 
  • Email addresses
  • Payment history 
  • Payment information 
  • Loyalty program status 
  • The busiest season or time of year 
  • The busiest time of day or week

Gathering these data metrics will also help you understand your ideal customer profile. In many cases, mining data from website traffic or social media is key in how to find a target audience. However, native venue or restaurant data analytics from your venue platform will ensure accuracy. 

As a business grows, it’s also crucial to frequently update venue or restaurant marketing strategies. With access to the right data, you’ll be able to make smarter decisions. 

For instance, the business owner may discover that keeping ingredients for certain dishes is not necessary. Or, it may be advantageous to close the venue during an off season. Such decisions can help cut overhead expenses and operating expenses, but you’d never know if you don’t collect data. 

5. Streamline Operations

One of the best perks of utilizing a venue platform is that it can organize tasks. By extension, these platforms can help maximize profits. 

Though a venue platform might be quite an investment, systems that help save time and money will usually result in a high ROI. The ROI meaning refers to the amount of revenue generated vs. invested in the business. 

For instance, the platform can send clients the forms if you require a contract to use your event space. Then, the customer can receive a digital copy of the final documents. 

This is just one example of how a venue platform can make standard processes easier for clients. And in turn, you’ll enhance customer satisfaction

Or, do you want a simple solution for employee management? A venue platform will allow you to avoid work overload or an understaffed environment by creating efficient scheduling. 

A comfortable and stress-free workplace will also reduce employee turnover. Simple operations are more than just a luxury. It’s a vital aspect of sustaining growth over time. 

As businesses become busier and tasks become more complex, running into obstacles becomes a risk. In recent years, hospitality software companies have been making it easier than ever to simplify duties. 

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Contact us for a demo now to see how our off-premise solutions can help grow revenue and earnings of restaurants.

Frequently Asked Questions About Using a Venue Platform to Boost Profits

Using a venue platform specific to your business needs is key. Plus, it’s important to note that certain aspects of these platforms may differ slightly from standard restaurant tech solutions on the market. So, let’s dive a little deeper into the specifics of the event management space.

Why Is Venue Management Important?

Venue management is important because it ensures that staff is efficient and operations are seamless. Without proper management strategies, the environment for employees and guests can quickly become hectic. 

What Are the Steps In Selecting a Venue?

Clients can choose a venue in five simple steps:

  • Choose a location. We recommend choosing a location based on a county or region. This step will offer enough options to choose from while not overwhelming the decision process. 
    1. Set a date. Venue availability is an essential part of the decision-making process. By choosing a date and time, you’ll narrow down your selection to which businesses can accommodate your vision. 
  • Determine a budget. As the most important step in the process, setting a price limit will help narrow your search. 
  • Choose catering options. Some venues offer food, others don’t, and some give clients the option of how they feed their guests. Decide which food trends or cuisine style you prefer, as this will help steer you toward your final decision.
  • Decide which facilities and amenities are must-haves. Whether you would like an open bar or available hotel rooms for event guests, these ideas are important to consider in advance. 

How Can I Be a Good Venue Manager? 

Anyone can be a good venue manager by following these steps:

  • Use user-friendly software to streamline operations
  • Keep a positive work environment
  • Properly train your entire event and wait staff
  • Allow the venue booking process to be stress-free for clients
  • Organize plans, operations, and event processes 
  • Be an efficient and proactive leader

Is Owning An Event Venue Profitable?

Yes, an event venue can be a very profitable business venture. Just make sure that you closely monitor expenses and maintain a realistic strategy. 

What Is the Most Important Responsibility for Venue and Event Managers?

Planning and executing an event from start to finish is a very complex project. The ability to organize several processes and plan ahead simultaneously requires many skills and dedication.