Enterprise
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Order One Enterprise
Order One, Revolution's unified omni channel ordering platform.
Whether your customer is ordering by phone, web, mobile, or chat, our comprehensive platform submits all orders directly to your POS system.
This removes all phone calls and delivery tablets from your locations.
Phone
Web
Mobile
Live Order Monitoring & Issue Resolution
Capture ALL takeout and delivery ordering opportunities.
Order One captures all customer data providing powerful insights related to order history, ordering activity, favorites, and a 360 degree customer profile view across all channels leading to better business decisions.
Management software, dashboards, and a system of warning flags are all monitored by our virtual team to proactively communicate and resolve issues; both with the restaurant and the customer for complete resolution and customer satisfaction.
360° CUSTOMER PROFILE VIEW & ORDER HISTORY
Making the most of your customer data.
Capture Customer Data & Order Activity
One View Across All Channels
Greater Efficiency for Your Business
Management software, dashboards and a system of waring alerts are provided to our restaurant partners to monitor and resolve ordering issues.
Ground Control
Integrated delivery to your customers.
The most active segment within off-premise is delivery. Order One Enterprise offers direct delivery enablement and marketplace options based on your delivery needs.
Call Order One
Voice Ordering Software integrated into your existing POS.
Easy-to-use ordering interface for restaurant staff or third-party agents.
Full channel availability (delivery, takeout, curbside pickup, group or catering sales.
Interactive voice response (IVR) technology to drive more customers to digital channels.
Management software, dashboards and a system of waring alerts are provided to our restaurant partners to monitor and resolve ordering issues.
Reporting & Analytics
Loyalty & Marketing Integrations.
By capturing and owning the data of your off-premise customers, Order One provides powerful reporting and easily syncs it to analytics and marketing programs you already employ, or leverages it with our own marketing services including loyalty, SMS, and email creating additional demand for your restaurant.
Loyalty
AVAILABLE PROGRAM TYPES
Online & Mobile
Users accumulate X points per dollar on every order and can choose to use points on every order or not.
Cliff
Users accumulate X points per dollar on every order and can choose to use points on every order or not.
Punch
Users accumulate X points per dollar on every order and can choose to use points on every order or not.
Program Controls & Interface
Current Program Controls Include:
- Program Type
- Points Earned per $
- Points Redemption Value
- Join Bonus
- Custom Rules page
- Surprise & Delight, Birthday and Random Reward Offer Types
- Order Search Capability
- Customer Search Capability
- Ability to add or subtract points for any customer
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Loyalty
CUSTOMER EXPERIENCE
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Login
Customers login from ordering screen or checkout. Loyalty accounts use phone numbers as the loyalty account number.
Branding
Loyalty program experience is customized with your brand assets (logos, images, colors, fonts) including account creation and order confirmation emails as well as in-app messages (web or mobile).
Navigation
Customers can find locations, access rewards balance, place orders, view order history and program rules and details.
Points
Customers can earn and spend points immediately with all orders pre-paid.
Cancelations
Any cancellations points reverse automatically.
Self-Administration Portal
Accounts
Restaurant manages all restaurant brand related information (locations, contact info, hours, tax etc) as well as receive alerts and manage live order issues.
Menu
Restaurant controls all menus, menu configuration, menu items and modifiers as well as corresponding images for each.
Reports
Restaurants can pull data and reports directly from the Maverick interface, as well as manage marketing promotions and the Order One loyalty program.
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