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Resources

Essentials
Care pack
Premium
Elite

Included with Order One Maverick

Included with Order One Maverick

10 hours per package

40 hours a month, includes 25% discount off our hourly rate

160 hours a month, includes a 50% discount off our hourly rate

Set-up / launch of Order One and/or Connect

Full access & training of Command Center One client portal and tools

Full access & training of Order Dashboard and Order Manager

Full access to release memos and live webinars on new features within Command Center One

Client orchestrated Live Order Monitoring and Issue Resolution - unlimited

Client orchestrated troubleshooting via. Knowledge Base - unlimited

Revolution bug fixes and orchestrated troubleshooting of Revolution caused issue - unlimited

Client orchestrated loyalty and promotion programs - unlimited

Coming 2022

Report building and automated reporting - unlimited

Coming 2022

Client orchestrated changes (86 menu items, menu updates & pricing) etc - unlimited

Coming 2022

Revolution orchestrated menu updates: 3 per year

Revolution orchestrated pricing changes and promotions: 6 per year

Additional Revolution orchestrated menu, promotions and pricing updates, 86 menu item updates and other changes

Technology issue investigation and resolution caused by 3rd parties (POS, delivery, etc

Revolution Live Order Monitoring and Issue Resolution

Text/Email/Phone* (Support hours from 7am - 12am PST, 7 Days aWeek)

Input of new software feature or functionality request

Accepted**

Accepted**

Hours

n/a

10 Hour Block

40 Hours a Month

160 Hours a Month

Commitment

n/a

Purchased Individually A one time 25% discount at MSA signing

Minimum 1 Year

Minimum 1 Year